You're currently on:
Any unwanted item may be returned within 14 working days from the day it was received if it is in new, unused, unopened and re-saleable condition
(The 14 DAYS will be extended until the 8th January 2013 for products purchased as a Christmas Present after 1st November 2012)
Sometimes manufacturers will apply a security seal to the outside of a box, if this seal is broken the item cannot be re-sold and we will not be accepted by our Returns Dept.
Your return will be processed within 14 working days of receipt whereupon we will contact you directly regarding the issue of either a refund or credit note.
Please send your item, with a copy of your confimation order and covering letter stating the reason for return to:
Terence Paul Online
Unit J2 Sharston
When returning items to us please ensure that you include a brief explanatory note which must include your name, order Number and the reason for the return.