All parcels are sent via The Royal Mail and are despatched within 1 working day.

Delivery Costs and Delivery Times (Within UK):

Standard Delivery UK on all Orders


1st Class Delivery Untracked






    4-6 working days


    3-5 working days


First Class Recorded Signed For




    3-5 working days


Special Next Day Delivery Guaranteed


International Tracked & Signed 




    Next  working days


    8-10 working days


We would like to take this opportunity to assure you that appropriate safety and hygiene measures have been implemented throughout our e-commerce store and the health and safety of our Team and Clients is our primary concern.

All of our Team have been fully briefed on what steps to take to prevent any spreading of the virus and an extremely high level of hygiene is in place



Please be aware that products such as Kerastase Treatment, perfumes, aftershaves, nail polishes and aerosols can only be shipped to the UK due to Mail restrictions.

To avoid delay in the processing of your overseas order, please do not add any such products to your basket for dispatch to other countries as we will be unable to fulfil your order

"Please note the Only guaranteed delivery service is the Next Day Delivery Service"

Christmas Delivery

Any orders placed after 17/12/2019 cannot be guaranteed to arrive before Christmas, but well arrive no later than 09/01/2020

Christmas Break

We will be closed from Tuesday 24th December 2019 – Monday 6th January 2020 - Orders made during this period will be dispatched when we reopen

Special Next Day Delivery Guaranteed    £7.99


 Next-day delivery for orders placed before 3pm. Orders placed by 3pm Monday to Thursday will be delivered before 13:00 the next day.

   Orders received before midday on a Friday may be received on the Saturday but Royal Mail do not guarantee this but do guarantee that it will be delivered on the following        Monday by 1pm)


Royal Mail will not deem a parcel to be lost until it has been in the postal system for a period of 20 days (UK) and 28 working days for International orders.
Although it is highly unlikely deliveries will take this amount of time we are unable to despatch a replacement or issue a refund until this period of time has elapsed.
If you have ordered a large item, please check that your local post office is not holding it for collection.